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    FAQ

    Products

    Although at their best when consumed as fresh as possible, cookies will remain enjoyable up to 5 days when placed in an air-tight container. To re-warm, simply put in the oven at 350° F for a minute (or two…)

    Our cookies are prepared in facility that does not use any peanuts or peanut products. Although we make every effort to ensure that our products are peanut-free, peanut-free certification requires that even the suppliers of ingredients are peanut-free as well.

    Some of the flavours we make do contain nuts, therefore, WE RECOMMEND THAT ANYONE WITH A SEVERE NUT ALLERGY NOT CONSUME OUR PRODUCTS. All of our no-nuts flavours are prepared in the same facility as our cookies which contain nuts, and every precaution is taken to fully sanitize our entire production line, so there is only an extremely minimal probability of nut contamination in any no-nut flavour.

    Cookies & ready-to-bake cookie dough are certified Kosher Dairy by the Vaad Ha'Ir in Montreal. Au Naturel cookies and cookie dough are certified Kosher Pareve by MK

    Shipping

    Easy! Our ready-to-eat cookie tins can be shipped anywhere in Canada and be delivered right to their door! Don't forget to add a gift message to your friend, loved one, coworker, or sworn enemy at checkout.

    For details on how our cookies are delivered, please check out our shipping page.

    We want our customers to have the freshest cookies possible!

    This is why we have partnered with FedEx to make sure that you get your cookies within ONE DAY of your order being prepared, almost everywhere in Canada. AND, we're paying the difference!

    Shipping is charged as a flat rate for 8$ anywhere in Quebec and Ontario and 15$ for every other province.

    We do not currently ship to Yukon, Nunavut, or the Northwest Territories as they cannot be shipped in a timely manner to ensure food safety.

    We ship almost everywhere in Canada at the present time.  We apologize but no cross-border shipping is available or possible. 

    Other Questions

    If you have any questions that have not been answered, please visit our contact us page.